Effective 6 August 2026 · TalkItOut · letstalkitout.in
TalkItOut provides online counselling with Mrs. Pallabi Chanda, in Bengali, Hindi, and English. This policy explains what happens to information you share with us through this website. For questions about it, message us on Instagram at @talkitout_ig.
When you request a booking, we ask for your name, age, gender, profession, whether you have booked with us before, what you would like to work on, your preferred session language, an optional note about what you are going through, and your phone and WhatsApp numbers. We collect these for one purpose: to understand your request, contact you personally on WhatsApp, and arrange your sessions. Nothing on this website is collected for marketing.
Booking details are stored securely on Cloudflare infrastructure and are accessible only to Mrs. Pallabi Chanda for managing your sessions. Conversations after booking happen on WhatsApp, which is protected by WhatsApp's own end-to-end encryption.
We do not sell, rent, trade, or share your personal information with anyone. We do not use what you tell us for advertising. The only situations in which information could be disclosed are those required by law or where there is a serious risk of harm to you or others, consistent with standard counselling ethics that are explained to you before sessions begin.
What you share in counselling sessions is confidential between you and your counsellor, within the standard ethical and legal boundaries discussed at the start of your work together. Testimonials appear on this website only with the client's consent and are anonymised.
We keep booking and session records for as long as needed to provide your counselling and maintain basic records of our work together. You can ask us to correct or delete your information at any time by messaging us on WhatsApp or Instagram, and we will honour it unless a legal obligation requires otherwise.
Our booking form accepts ages 13 and above. If you are under 18, please involve a parent or guardian before booking, and know that sessions for minors are arranged with appropriate care and consent.
You may ask us what information we hold about you, ask for corrections, or ask for deletion, at any time and free of charge. We follow applicable Indian data protection law, including the Digital Personal Data Protection Act. If anything here concerns you, talk to us first; we will sort it out like humans.
If we change how we handle information, we will update this page and its effective date. Continued use of the site after changes means the updated policy applies.
See also our Terms & Conditions.
